Every Jhumelo tee is checked before it leaves Dehradun. If something still goes wrong, here is how we make it right.
Defective or wrong items
We offer a return or replacement only if your order arrives faulty, defective, or different from what you ordered.
Email us at [email protected]within 24 hours of delivery, with your order number and photos of the problem. We cannot help with claims made after 24 hours.
Every returned item is inspected before a return or exchange is processed. Items that have been worn, washed or used will be rejected and sent back to you.
Shipping costs
We refund shipping costs only when the item is faulty or incorrect. Please check your size and order details carefully before you place your order.
Refund timeline
Once your claim is confirmed and verified, the refund is credited to your original payment method within 7 business days.
Need help?
Not sure if your order qualifies? Write to [email protected] and we will help.
